Latha Events values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us through WhatsApp, phone, forms, or ads.
By using our website or contacting us, you agree to the practices described here.
1) Who we are
Business name: Latha Events
Service area: Bangalore, Karnataka, India
Contact: 9845937916 | lathaevents09@gmail.com
2) Information we collect
We collect information in three main ways: when you share it with us, when you interact with our website, and when you interact with our ads.
A) Information you provide
When you fill out a form, call, message on WhatsApp, or enquire with us, we may collect:
- Name
- Phone number
- Email address (if provided)
- Event type (birthday, haldi, naming ceremony, etc.)
- Event date and time
- Venue location/area
- Theme preferences, budget, and other requirements
- Any photos, references, or details you share with us in chat
B) Information collected automatically (website usage)
When you browse our website, we may collect:
- IP address (approximate location)
- Device type, browser type, operating system
- Pages viewed, time on site, clicks, and referral source
- Approximate location (city-level)
C) Information from ads and tracking
If you reach us through Google Ads, Meta (Facebook/Instagram), or similar platforms, we may receive:
- Ad click/interaction data
- Campaign/source information (for measuring performance)
- Basic conversion events (like WhatsApp button click or form submit)
3) How we use your information
We use your information to:
- Respond to enquiries and share quotations
- Confirm bookings and coordinate event execution
- Provide on-site services at your location/venue
- Send updates, reminders, and booking confirmations
- Improve our website and service experience
- Measure ad performance and reduce irrelevant traffic
- Prevent spam, fraud, and misuse of our systems
We do not use your information for anything unrelated to our services.
4) WhatsApp, calls, and messages
If you contact us through WhatsApp or phone:
- Your communication is handled through WhatsApp and telecom networks, which have their own privacy policies.
- We may store your chat history and enquiry details for coordination, follow-ups, and service delivery.
5) Cookies and similar technologies
Our website may use cookies and similar tools to:
- Understand how visitors use the site
- Improve pages, speed, and user experience
- Measure enquiries from ads (conversion tracking)
You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.
6) Sharing of information
We do not sell your personal information.
We may share limited information only when needed to run our business, such as with:
- Website hosting and technical service providers
- Analytics tools (example: traffic measurement)
- Advertising platforms (example: conversion tracking)
- Communication tools (example: WhatsApp)
We share only what is necessary to provide services or measure performance.
7) Data retention
We keep personal information only for as long as needed to:
- Respond to your enquiry
- Provide the service and manage follow-ups
- Maintain business records (quotes, bookings, basic communication history)
When information is no longer needed, we delete or anonymize it where practical.
8) Security
We take reasonable steps to protect your information from unauthorized access, misuse, or loss. However, no method of online transmission or storage is 100% secure.
9) Your choices and rights
You can:
- Request a copy of the information you shared with us
- Ask us to correct inaccurate details
- Ask us to delete your information (where legally and operationally possible)
- Opt out of promotional messages by replying “STOP” on WhatsApp or asking us directly
To make a request, contact us using the details below.
10) Children’s privacy
Our services are intended for adults who book event services. We do not knowingly collect personal information from children.
11) Third-party links
Our website may contain links to third-party sites (Google, Instagram, etc.). We are not responsible for the privacy practices of those sites.
12) Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13) Contact us
If you have questions about this Privacy Policy or want to request changes/deletion of your data, contact:
Latha Events
Phone: 9845937916
Email: lathaevents09@gmail.com
Service area: Bangalore, Karnataka, India